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DO NOT BOOK HERE!!!!!!!!! YOU'VE BEEN WARNED! We planned our honeymoon here because we were told it was the best. We ended up spending 4 hours on Christmas eve just trying to secure the payment for a ride from the airport. This is the worst run operation – I imagine this extends to all Sandals resorts since it's one single payment system though. We literally have 2 credit cards on file and we had to call in to pay for the airport ride and they said the payments aren't working and to call back – so we've spent all Christmas eve on hold listening to hold music. The customer support staff is super nice and it's not their fault that Sandals is clearly using technology that is like 20 years outdated. This is a HORRIBLE start to our honeymoon and I cannot UNRECOMMEND this place enough. DO NOT BOOK HERE.

submitted by /u/luchiloo_bk
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Source: reditt

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